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Privacy Policy

Introduction to Privacy Policy & User Data Protection

This Privacy Policy outlines SmartEduPay’s commitment to safeguarding user information through all digital channels, including our website, mobile apps, and related services. It details how we collect, manage, and protect personal data. Please note, any third-party platforms linked from our site operate under their respective privacy standards.

The references we, our, and SmartEduPay point to the service provider, while you and user apply to our site visitors and registered members. The phrase Personal Information refers to data like your name or contact info, which may directly or indirectly identify you. We employ the following measures to promote privacy-first browsing experiences.

SmartEduPay has implemented comprehensive data protection strategies to safeguard your privacy, in line with regulatory expectations. However, due to the open nature of the internet, perfect data security cannot be assured. Using our platform signifies that you understand and accept these terms.

Additionally, this Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of SmartEduPay’s services.

Information We Collect and How We Use It

We collect user-specific details such as names, email addresses, or payment identifiers to deliver our services. When you authorize integrations with other platforms, limited information from those services may also be accessed. You can control what you share, but some limitations may apply based on access.

Data collected allows us to fulfill our core services, ensure system integrity, detect abuse, send service messages, and improve our platform. Should we seek to use your data in new ways, you will be notified and given a choice to opt in.

Account Information of Users and Institutions

During registration, you may be asked to provide personal and institutional data, including credentials or identification numbers. If payment-related features are used, SmartEduPay may collect additional documentation, such as KYC details or account references.

We’ll use this information strictly for necessary communication, such as transaction updates or platform improvements. Requests for account deletion and data removal are honored post-verification to ensure security.

Customer Information

For users making purchases or sending payments, SmartEduPay may store your billing name, email, or payment method to facilitate a smooth checkout. These details are only shared with participating service providers when explicitly permitted by you.

We are not liable for third-party misuse of voluntarily shared customer information. Please refer to the privacy guidelines of external institutions involved in transactions.

Activity

SmartEduPay collects metadata about user activity like device details, search history, browser info, and page visits. This data helps us streamline platform performance, secure user accounts, and resolve any technical issues swiftly.

We may generate anonymous usage reports from this data to understand how users interact with our systems. These reports do not contain personal identifiers.

Cookies

Cookies allow us to improve your SmartEduPay experience by storing user preferences and maintaining session data. Both temporary and persistent cookies are employed depending on your session activity and device settings.

You may choose to disable cookies in your browser; however, certain features may not function as intended. Some tools we use to analyze website traffic may also rely on cookies to anonymously track metrics.

Enforcement

We may analyze collected information if required for internal audits, suspicious activity reviews, or to comply with platform policies. Serious violations may result in action against associated accounts.

This data can also be used to enhance SmartEduPay’s safety measures and ensure compliance with legal mandates.

Transfer of Information

We do not engage in the selling of user information. However, we may transmit user records to authorities such as RBI or payment partners in connection with regulatory compliance and transaction facilitation.

In the event of a company merger, acquisition, or asset transfer, your data will be transferred as part of the transaction but safeguarded under the same policy principles.

Links to Third Parties

External links to third-party sites are present on the SmartEduPay platform for added convenience. These are outside our scope and function under independent privacy policies. Please verify before sharing personal details.

User Access and Control of Personal Information

SmartEduPay allows users to manage their data via their account dashboards. You can review and modify personal details or opt out of marketing messages as per your preferences.

If assistance is required to make changes or delete an account, our support channels are always available to help.

Security

We maintain strict access controls and use encryption to protect sensitive information. User accounts are secured with passwords. Please maintain strong, unique credentials and avoid sharing them with others.

SmartEduPay regularly performs security audits and infrastructure checks to proactively address vulnerabilities. Our systems are designed to detect unauthorized access attempts and take preventive actions in real-time. We strive to uphold a secure environment through continuous monitoring and modern cybersecurity practices.

Should you suspect misuse or security concerns, write to info@smartedupay.com immediately. We act promptly on verified alerts.

Terms and Modifications to this Privacy Policy

SmartEduPay reserves the right to amend this policy without prior notice. Changes will be posted online. Your continued use of the platform after updates indicates agreement to the revised terms.

In case you disagree with any future revision, you may delete your account and discontinue the services. We recommend regular review of this page.

Applicable Law

This Privacy Policy is governed and regulated by Indian law. All legal disputes are subject to the exclusive jurisdiction of Hyderabad courts located in the state of Telangana.

The company abides by relevant legal frameworks, including but not limited to the Information Technology Act and its amendments. SmartEduPay also commits to cooperating with lawful orders and compliance audits as required. These regulations are designed to maintain user privacy and data protection in alignment with national policy frameworks and industry best practices.